We provide the following services and support to medical hospitals, clinics, consultants and surgeons :
WARRANTY
e offer a direct Warranty Program through our manufacturer .
We also offer a custom Warranty Program like AMC and CAMC directly through MLC Ltd.
AFTER SALES SERVICES
We render after sales services with our qualified, experienced and skilled manpower and factory trained & certified engineers, equipped with the latest tools and workshop facilities.
REPAIR SERVICES
We offer full service repair for all our products. We will inspect each item to determine if it is repairable. “Repairable” means that we can restore the product to a safe and effective condition in accordance with our quality system. If your product is repairable, we will provide a price quotation for your approval prior to performing the repair. In most cases, a repaired product will be restored to almost new condition. Please
ANNUAL MAINTENANCE CONTRACT (AMC)
This contract provides maintenance 4 times a year along with 2 additional emergency calls for each machines
COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT (CAMC)
This contract provides all the features of AMC, with the addition of specific spare parts
Spare Parts
Supplies of spare parts and accessories (medical devices / Intraocular lens)
Training
We conduct training activities on supplied equipment
Product Upgrages
Provide information on upgrades available on products.